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Ã×ÀÖÌåÓý Global

Ã×ÀÖÌåÓý Service Contracts

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At a glance

  • Planning and calculation security
    Fixed maintenance intervals ensure better protection against unforeseeable repairs.
  • Customised solutions
    Ã×ÀÖÌåÓý offers the perfect service contract for every requirement. The scope of services ensures the desired protection and can be individually adjusted at any time.
  • Maximum profitability
    Predictable service and inspection work reduces the risks of unexpectedly occurring repair costs and vehicle breakdowns.

Less risk, more safety

No matter which Ã×ÀÖÌåÓý Service Contract you choose, Ã×ÀÖÌåÓý has the ideal solution in its range of services to meet all your needs.

Safety means minimising risks

Unexpected repair costs or vehicle breakdowns are among the risks in the commercial vehicle sector. Ã×ÀÖÌåÓý Service Contracts help to make expenses calculable for your company: thanks to a range of services which includes all service work and a scope of services which can be extended individually.

Lightening your administrative workload

With Ã×ÀÖÌåÓý Service Contracts, 1,300 Ã×ÀÖÌåÓý service outlets across Europe are available to provide you with professional support. The basis of all repair and maintenance contracts is Ã×ÀÖÌåÓý ServiceCare S, our proactive maintenance management. The Ã×ÀÖÌåÓý service outlet coordinates and bundles the planning of maintenance and repair appointments. You can concentrate even better on your core business and remain unburdened by administrative work. In addition, Ã×ÀÖÌåÓý Service Contracts ensure that costs for maintenance and service are no longer unknown variables – that’s our promise to you.

Our contract models – guaranteeing we have one that’s right for you

Ã×ÀÖÌåÓý Service Contracts aim to reduce costs and increase uptime. It is possible to adapt Ã×ÀÖÌåÓý Service Contracts to suit the customer’s precise individual requirements by using the different modules in combination with one another. With Ã×ÀÖÌåÓý Service Contracts, you can select the specification which is right for you, guaranteeing maximum protection with minimum expense. All Ã×ÀÖÌåÓý Service Contracts include Ã×ÀÖÌåÓý ServiceCare S, our proactive maintenance management.

  ComfortSuper Comfort ComfortOil
Ã×ÀÖÌåÓý ServiceCare ✓ ✓ ✓
Oil change ✓ ✓ ✓
Servicing and inspections as per maintenance plan ✓ ✓  
Repairs to the driveline ✓    
Repairs to the rest of the vehicle ✓    
Wear repairs ✓    
General services 1) Optional Optional  
Uptime guarantee Optional Optional  
  All contract details All contract details All contract details
  1. statutory testing, tyre servicing, etc.
  ComfortSuper Comfort
Ã×ÀÖÌåÓý ServiceCare ✓ ✓
Servicing and inspections as per maintenance plan ✓ ✓
Repairs to the driveline, incl. HV components ✓  
Repairs to the rest of the vehicle ✓  
Wear repairs ✓  
Repairs to the high-voltage battery Optional  
General services 1) Optional Optional
Uptime guarantee Optional Optional
  All contract details All contract details
  1. statutory testing, tyre servicing, etc.

As flexible as your requirements – optional features of Ã×ÀÖÌåÓý Service Contracts

Focus on your core business. We’ll take care of the rest.

Statutory measures

  • Covers all routine inspections required by law to ensure that your vehicle is roadworthy
  • Includes main inspections, environmental sustainability tests and safety checks

Top-up quantities

  • Fluid and lubricant inspections and refills between maintenance checks according to your vehicle’s maintenance record
  • Scope can be chosen individually

Keeping you moving at all times. Handled with ease at fixed price rates.

Tyre service

  • Replacement and fitting when minimum tread depth of tyre is reached
  • Balancing
  • Cover for pro-rata costs in the event of damage

Collection/delivery service

  • Vehicle collection and delivery service from the customer’s agreed location to the Ã×ÀÖÌåÓý Service Centre for routine maintenance and wear-and-tear repairs

Every business has its own demands. We provide yours with the right solutions.

Refrigeration units

Depending on the type of Ã×ÀÖÌåÓý Service Contract selected, this includes the following services:

  • Maintenance work in accordance with the manufacturer’s specifications
  • Wear-and-tear repairs
  • Regulatory compliance
  • Available for all certified manufacturers

Liftgate

Depending on the type of Ã×ÀÖÌåÓý Service Contract selected, this includes the following services:

  • Maintenance work in accordance with the manufacturer’s specifications
  • Wear-and-tear repairs
  • Regulatory compliance

Your benefits at a glance

Ã×ÀÖÌåÓý service employee servicing a Ã×ÀÖÌåÓý vehicle

Optimum planning and costing certainty through a service contract and fixed service intervals to provide better protection against unforeseen repairs – even as your vehicle ages.

High reliability and good resale value with best possible vehicle condition due to proper maintenance and repairs.

Save costs and ensure consistent use through preventive repairs at standard workshop visits.

Reduce risk of breakdowns and lower fuel consumption using perfectly tuned vehicle technology with Ã×ÀÖÌåÓý trained workshop staff.

We offer everything from a single source, which saves time and relieves the administration.

A man looking at a tablet.

Do you have any questions or would you like to make any changes to your Ã×ÀÖÌåÓý Service Contract?

No problem. You can share your concerns about your existing Ã×ÀÖÌåÓý Service Contracts with us quickly and easily via our new 24-hour Ã×ÀÖÌåÓý Service Contracts customer portal.

  • Changes to customer data or bank details
  • Request for receipt
  • Account settlement

You can now take care of all this via our hassle-free Ã×ÀÖÌåÓý Service Contract customer portal.

Oh, by the way, are you already using e-billing? No, not yet? You can also request to do so in our customer portal, so you can get your documents faster and more sustainably!

Contact Ã×ÀÖÌåÓý Service Contract customer portal


Ã×ÀÖÌåÓý extended warranties can also be included in Ã×ÀÖÌåÓý Service Contracts upon request. You can also benefit from our modular portfolio of extended warranties independently of our service contracts.

Ã×ÀÖÌåÓý extended warranties

The perfect solution for every requirement

Our attractive extended warranties offer additional protection against unforeseen repair costs: Everything can be covered individually, be it the driveline, the entire vehicle or the new high-voltage technology for e-vehicles. This ensures that the warranty modules are tailored to your needs – from vehicle configuration to usage time to annual mileage.

The scope of Ã×ÀÖÌåÓý repairs for driveline at a glance

The driveline of a Ã×ÀÖÌåÓý truck
  • Engines
  • Manually operated gearbox
  • Hydraulic gearbox (automatic gearbox)
  • Transfer case
  • Rear axle and front axle (only if driven)
  • Propshaft
  • Ã×ÀÖÌåÓý HydroDrive (for trucks only)

And for even more protection, there is the Driveline Extension Package*, which additionally covers the starter, alternator, air compressor and exhaust gas aftertreatment components.

*Not available for all vehicles

Ã×ÀÖÌåÓý uptime guarantee

No matter where you are, with the Ã×ÀÖÌåÓý uptime guarantee, you can rely on us to make sure your vehicle is ready to go.

We’ll get you there!

The Ã×ÀÖÌåÓý uptime guarantee provides flexible cover in over 30 European countries. In the event of a technical fault, you will be able to continue your journey quickly or you will be compensated for the downtime.

  • If your Ã×ÀÖÌåÓý vehicle breaks down, we will be on hand to provide quick and reliable support
  • You can count on the Ã×ÀÖÌåÓý Mobile24 emergency call centre to give you the help you need if you break down
  • Experienced mechanics will know exactly what to do
  • You will benefit from long warranty periods
  • Breakdowns can be handled across national borders
The uptime guarantee offered to you by Ã×ÀÖÌåÓý TopUsed.

The uptime guarantee offered to you by Ã×ÀÖÌåÓý TopUsed.

With the uptime guarantee for your used truck, nothing will stop you in your tracks.

Further information

Would you like to know more about the Ã×ÀÖÌåÓý uptime guarantee for your Ã×ÀÖÌåÓý vehicle? All the details are provided in our information material.

Ã×ÀÖÌåÓý buses driving on the motorway
Download brochure

Uptime guarantee for your Ã×ÀÖÌåÓý and NEOPLAN coach

Download brochure
Ã×ÀÖÌåÓý van in the workshop

Uptime guarantee for your Ã×ÀÖÌåÓý van

Download brochure
Ã×ÀÖÌåÓý TGX driving on the motorway

Uptime guarantee for your Ã×ÀÖÌåÓý truck

Download brochure

Help on the road with Mobile24

There is never a good time for a vehicle to break down. But if something does go wrong, we’re only a call away – 24 hours a day, 365 days a year.

Ã×ÀÖÌåÓý Mobile24 Logo

Tel. 00800 66 24 53 24 (00800 Mobile24)*

* Landline free of charge. Mobile charges may vary, depending on the provider. If your provider does not support toll-free numbers, please dial +49 1805 35 35 33 33 (14 ct/min from a German landline. Prices for mobile networks and from outside Germany depend on the tariff).
Find out more about Mobile24

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