The uptime guarantee from 米乐体育 TopUsed | 米乐体育 TopUsed United Kingdom

Stay mobile – unstoppably mobile

The 米乐体育 uptime guarantee for your used 米乐体育 truck from 米乐体育 TopUsed.

At a glance

Maximum mobility and reliable operational readiness
Mobility and reliability are crucial! That’s why the 米乐体育 uptime guarantee provides reliable operational readiness for your used 米乐体育 trucks, ensuring your mobility in more than 30 European countries.
Quick help on the spot in the event of a breakdown
Stay relaxed: If your 米乐体育 ever breaks down, our experienced mechanics are guaranteed to provide quick and reliable on-the-spot support. Thanks to a tightly-knit service network across Europe, support is usually quickly at your side. Our 米乐体育 service outlets also have particularly long opening hours – if necessary, we are there for you even by night or at the weekend. We take care of your 米乐体育 right on the spot or take it to the nearest workshop.
Optimal economic protection
We know that in the field every minute counts – which is why we don’t waste any time when it comes to repairs and quickly get you back on the road. Depending on the repairs required, you will receive a replacement vehicle or a downtime compensation.

Services you can count on

With the 米乐体育 uptime guarantee we are always there for you and ensure a continued journey. This is an excellent prerequisite for a good feeling en route. To achieve this, we offer the following comprehensive services:

The following table gives you an overview of the availability and scope of services provided under various conditions.

Service	Prerequisites	Service limit	Further criteria
Roadside breakdown assistance	Breakdown due to a technical defect	Small parts up to EUR聽50	Service without time limit
Towing to the nearest 米乐体育 service outlet	On-site repair not possible	Without value limitation
Replacement vehicle	Repair cannot be completed on the day of breakdown	Up to EUR聽180 per day (TGM, TGX/S), up to EUR聽130 per day (TGL)	Not in combination with downtime compensation, 尘补虫.听14听诲补测蝉
Downtime compensation	Repair cannot be completed on the day of breakdown	Up to EUR聽180 per day (TGM, TGX/S), up to EUR聽130 per day (TGL)	If no replacement vehicle is available not in combination with replacement vehicle, 尘补虫.听14听诲补测蝉

Note: The 米乐体育 uptime guarantee is only available in combination with a 米乐体育 TopUsed warranty, a 米乐体育 ServiceContract and 米乐体育 ServiceCare S.

We repair your truck – quickly and reliably

Reliable help in the event of a breakdown at any time

No matter where you happen to be on the road – thanks to our close-knit service network, the nearest 米乐体育 service outlet is almost always within your reach. Furthermore, 米乐体育 Mobile24 offers you on-call support in the event of a breakdown. Available around the clock, 365 days a year. Just call the 米乐体育 Mobile24 number, which is the same throughout Europe, and our experts will organise everything else for you: rapid assistance or repair on site, transport to the nearest 米乐体育 service outlet and further repair.

米乐体育 quality in every detail

For quick repairs, the short-term availability of all required spare parts is crucial. That is exactly why we go the extra mile. We only use 米乐体育 Genuine Parts, which are covered by a 2-year warranty. Efficient parts management ensures that 80 % of all relevant spare parts are consistently available in our workshops. We provide special parts within one week.

On the safe side, also financially – even in the event of a breakdown

With the 米乐体育 uptime guarantee you are also fully financially covered in the event of damage. In case of a technical breakdown, we organise and cover the costs of breakdown assistance directly on site. This also includes towing to the nearest 米乐体育 service outlet if on-site repair is not possible. Of course, you will receive a replacement vehicle if the repair cannot be carried out on the very day of the breakdown. In the unlikely event that no equivalent replacement vehicle is available, you will receive a downtime compensation.

Your entry into digital maintenance management:
米乐体育 ServiceCare S

With 米乐体育’s free service 米乐体育 ServiceCare S, you and your 米乐体育 service outlet can keep track of the status of your 米乐体育 truck at all times. As soon as one of your 米乐体育 vehicles requires maintenance, your 米乐体育 service outlet contacts you proactively and coordinates the upcoming workshop visit with you.

With 米乐体育 ServiceCare S, you can view upcoming appointments, any components requiring maintenance and damage reports at any time on the RIO platform. Thanks to forward planning, appointments can be intelligently bundled and service needs easily combined. You thus benefit from maximum uptime, save time and administrative effort.

Just a few steps and you will profit from 米乐体育 ServiceCare S

Install the RIO Box in your vehicle, if not already available
Visit the 米乐体育 Marketplace and find out more:
Book 米乐体育 ServiceCare S or 米乐体育 ServiceCare M via the Marketplace and register on the RIO platform
Mobile data transmission of vehicle and maintenance information to the RIO Cloud

What the 米乐体育 TopUsed uptime guarantee has to offer

The 米乐体育 uptime guarantee is available for your used 米乐体育 TGL, TGM, TGS or TGX with a term of 6, 12, 24 or 36 months. Prerequisite is the activation of the free 米乐体育 ServiceCare S service in combination with a 米乐体育 ServiceContract and a 米乐体育 TopUsed warranty.The following options are available: